At On the Edge Hotel and Restaurant, we understand that plans may change, and we strive to accommodate your needs with flexibility. Please review our Cancellation & Refund Policy outlined below:
1. Cancellation Policy:
– Cancellations made 2 days prior to the check-in date will incur no cancellation fee.
– Cancellations made within 1 days of the check-in date may be subject to a cancellation fee equivalent to 50% of the total reservation cost.
2. Early Departures:
– In the event of an early departure, guests may be charged for the entire reserved stay.
3. No-Show Policy:
– In the case of a no-show (guest does not arrive on the specified check-in date), the full reservation amount may be charged.
4. Refund Policy:
– Refunds for cancellations will be processed in accordance with the cancellation policy specified during the booking process.
– Refunds will be issued to the original payment method used during the reservation.
5. Modifications:
– Reservation modifications are subject to availability and may be allowed without additional charges if requested within a reasonable time frame.
6. Force Majeure:
– In the event of unforeseen circumstances or events beyond our control (force majeure), such as natural disasters or government restrictions, On the Edge Hotel and Restaurant reserves the right to modify or cancel reservations as necessary. In such cases, guests will be notified, and refunds or alternative arrangements may be offered.
– For any inquiries or to request a cancellation, please contact us at booking@ontheedge.in or call us at +91 62834 82712.
8. Changes to Cancellation & Refund Policy:
– On the Edge Hotel and Restaurant reserves the right to update our Cancellation & Refund Policy. Any changes will be reflected on this page.
By making a reservation with On the Edge Hotel and Restaurant, you acknowledge and agree to the terms of our Cancellation & Refund Policy. We appreciate your understanding and look forward to providing you with a seamless and enjoyable experience during your stay.